BUSINESS TABLOIDS.

Hawera Star, Volume XLV, 2 January 1926, Page 4

BUSINESS TABLOIDS.

THE “WELL DONE!” MESSAGE. Most of us arc ready with kicks and condemnations. The mails are full or such letters, but rare, oh, so very rave, is the letter praising good work. _ During one of the great national campaigns for war relief funds, a business man called a printing office on long distance telephone and-asked it certain supplies could be printed and railed by the following Friday afternoon. “Yes,” was the answer. “Can I absolutely depend on that?’’ he persisted. “You certainly can.” The supplies came on time and the job was a one. The business man sat down and wrote a nice letter to the printing house. He said something like this: “Everything came on time and in good order, and the posters look line. This is tlie sort of service that is appreciated, and I want you to know that our committee is grateful to you. We hope it will Impossible to do more business with a firm that look:' after its promises so well.” The printers thought a great deal of that Jetter. The manager wrote anu said so, and he also said: “It isn’t often that we get such letters, though I am sure our kind of service is appreciated or we couldn’t be doing the business that we command. Customers will make all kinds of complaints, but when a job is well done they seem to take it as a matter of course.” We are all human. We are just grown-up children about some things, and you know what you can get out of youngsters through judiciously bestowed praise. Not only is passing the “well done” message the fair thing; not only is it one of those things that make business a great factory of real friendship; but it is good, cold, commercial business practice if you want to look at it that way. The letter of deserved praise is the bright ray of the morning’s mail. It touches men’s hearts and makes them want to win more praise.