Service the top priority at the new trade centre

Press, 12 July 1985, Page 17

Service the top priority at the new trade centre

Service is the top priority at Smiths City Market’s new trade centre at 119 Montreal Street.

Open from 7.30 a.m. to 5 p.m., Monday to Friday, and offering an extensive sales and supply service, the centre is designed primarily to serve the needs of builders, architects, contractors, purchasing officers, tradesmen, local bodies and maintenance personnel. The centre consists of a sales reception area, an office, two bulk stores, and a tools and hardware warehouse.

Stocks cover the complete range of hardware, tools and building supplies, and there is ample parking space and easier loading for builders and trade users, compared with the relatively tight movement areas at the Dundas Street outlet, which now caters mainly for handymen. While still close to the

city centre, the Montreal Street outlet is away from main streets and one-way systems. The full range of general trade requirements, from tools to wallboards, can be obtained at the outlet, or delivered by truck or parcel van.

Such items as Formica products, wallboard consignments and hardware parcels are delivered eastwards each morning and westwards each afternoon. Heavy vehicles deliver larger consignments as and where required, and there is a parcels delivery service as well. .

All the delivery vehicles are equipped with a radiotelephone link to base, as are the vehicles of the traveller sales force, which calls on as many customers as possible. The delivery policy is that orders received are delivered by 5 p.m. on the

day following, if possible. The stock levels maintained are designed to provide continuous availability of the products. Customers visiting the centre find it is a drivethrough facility with easy access, either off Kent Street, which is off Disraeli Street, or by the Montreal Street entrance.

A quotations service is also available at the centre, giving quotes on builders’ plans.