HOW PRECIOUS IS COURTESY ?
If all sales people would only appreciate how much more courtesy accomplishes, they wouldn’t be so chary of it. I tell my sales people that knowledge of goods is great, that sales ability is great, but greater than all these is courtesy; The courtesy of interestedly helping a customer finding exactly what is wanted—the courtesy of smilingly showing merchandise the courtesy of making a timely suggestion—all such courtesy is far too rare—so rare that I urge my sales people to practise it as one of the great virtues. And after all, isn’t it exactly that ? Yours truly, JOHN SMITH, Progressive Stores.
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https://paperspast.natlib.govt.nz/newspapers/ST19230619.2.44
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Southland Times, Issue 18971, 19 June 1923, Page 5
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105HOW PRECIOUS IS COURTESY ? Southland Times, Issue 18971, 19 June 1923, Page 5
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