DINING CAR COMPAINTS.

NZ Truth, Issue 159, 4 July 1908, Page 3

DINING CAR COMPAINTS.

TO Tpß EDITOR. y

Sir,— ln your last issue v ;v.yoJLy^_-e an attack^ upon/thg; waiter. v-.^-'lpe* Govern- -..■", ment 'and .' Manawatu Railway Cars. In that article 'you accused the waiters ot incivility and offensive conduct : towards passengers on the trains. Your'remar-s have . caused considerable annoyance tp the waiters, on the Dining Cars. Ay-ho al-. ways endeavor, by, (civility and attention to the wishes of the public, te make the railway passengers as ccinfprtable as possible: There may : be ono or two of the waiters who are a little short m the grain, and who are sometimes, unfortunate enough' to come into contact with passengers who ...are also ' short m the grain, but oji the^ Wholer' I thiiik;the public - will bear me out that the service is a good one, and that the reasonable demands of the public receive the best _ttention of the waiters.' An indiscriminate attack, such as you published on Satur- ' day idoes a certain : amount of Injury to the staff, because you do not furnish suf^ ficient particulars to identify alleged of-, fenders, while you throw a cloud of sus^ picion over the whole service. Outspoken journals are r a service to the community, but indiscriminate criticism is likely to injure innocent persons/ In justice to the general staff I should like ;you t° pve I the train and the day lupon which .the elderly -lady who journeyed down from Wanganui with her husband was treated with incivility and contempt. You will do a service to the whole of tiie waiting ' staff by giving the exact particulars so that an enquiry may be made, and punishment inflicted on the guilty instead' of an ati tack being made upon the whole service, —Yours, etc, ''.'■•• '.'■•'■ A. McDOWALL. Weliiiigton, , June 29, 1-08. .("Truth," of course, "only wished to "get at" the guilty, and'the only further par|ticulars it can give are these. The lady m question came from Wanganui on June 15 last per "the. ) New Plymouth express.' •> The insults "and incivilities of which she complains^eTe offered her. at Palmerston North. Presumably, the offending waiters belonged to the Wellington staff, haying- changed , "atf Turakina.- . More than. that";"TfutK"- j cannot say. It repeats that more than \pne complaint " has been received by this paper r'a'n«nt the * waiters' boorishness generally, and cannot agree ( with Mr McDowall that the public \y ill bear him out that the service is. an ' exceedingly good ohe. If the rotters; pan be rooted out and taught a lesson m good manners, "Tryth" is sure there would be little room left for. .spm* plaint.— Ed. "Truth.'.'V