CHEAP TELEPHONES
British Business Bid MORE EFFICIENT SERVICE Telephones are to be cheaper in Britain. The “Daily Mall” understands that Mr. Harold Whitehead, the business consultant who was appointed last year by the Postmaster-General to devise a plan for increasing efficiency in the telephone sales department, has now presented his report. Drastic reorganisation of the department is to take place at once on lines proposed by Mr. Whitehead. His scheme Includes a sales organisation on commercial lines.
The subscriber, it is hoped, will feel the effect of the reorganisation almost immediately. Cheaper telephone rates will come, and there is also to be a system for maintaining efficient service. At present if any fault occurs it is left to the subscriber to make a complaint, and in some cases there is considerable delay before the defect is righted. The new scheme provides for a “service after installation,” on the lines adopted by many great commercial undertakings, who send representatives to make regular tests and adjustments of whatever equipment they have supplied. The telephone subscriber will therefore have a better guarantee in the future of efficient service.
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Bibliographic details
Dominion, Volume 26, Issue 43, 14 November 1932, Page 3
Word Count
185CHEAP TELEPHONES Dominion, Volume 26, Issue 43, 14 November 1932, Page 3
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