Page 4 Advertisements Column 1

Press, 18 July 1979, Page 4

A FEW WORDS ABOUT INSTANT AVIATION EXPERTS WHO COULDNT FLY A KITE IN A HIGH WIND RUNNING DOWN MT.EVEREST. An open letter to Continental Employees and our travel someone. lam not known for suffering fools gladly nor agents from Robert F Six. Founder and Chairman of for accepting millions of dollars in do-nothing losses Continental Airlines. with a bashful grin. It would make me feel “First, I would like to say what a spectacular job our staff extraordinarily better if there was someone or and the travel agents have done in finding something around to punch. accommodations on other carriers for passengers For weeks the airplane has been slandered and booked on Continental Airlines's DClo’s. I’m most shattered, ripped and scorned by instant aviation pleased that you could helpthe people. experts who couldn’t fly a kite in a high wind running But that wasn’t quite what we had inmind when we down Mt. Everest. And now I am daily gripped by started our South Pacific jet service in May. Our DC-10s assorted marketing wizardsand gaggles of consultants are now cleared for take-off. Let the passengers on. who have been proposing wondrous schemes as to Continental has never had a more bitter experience how the passenger might be wooed backtothe much than the FAA grounding of all DC-1 Os. Consider vilified DC-10. yourself veterans. Whatever else happens in your future lam not buying any of the wonder drugs. I have a fine careers, it won’t compare to the numbness of having all airplane and superior cabin product and we will offer it our biggest and best aircraft leashed to the runways. to the public with truth and with pride. We’ve flown more than twelve and a half mi 11 ion Will our Austral ian and New Zealand passengers come passengers on our DC-10s since we received the first backto usnowthatthe DC-10 has been given a clean one more than seven years ago. They've flown through bill of health? Alaskan blizzards and around Texas tornados, over I hope so. We certainly received a royal welcome from thousands and thousands of miles of the Pacific. them. Yet. all yourfriends. I'm sure, have asked you -"What's They selected us because we flew in the daytime, wrong with the DC-10s?”. Since none of you are They selected us because we aeronautical engineers or maintenance mechanics. were an American carrier who * you'd have been smart if you said something like flew beyond California jrWßlih, “Nothing that I know”. As far as I’m concerned, you'd be gateways deep into the heart of j right. the United States and we did it I In al I my aviation I ife, I have never had a plane with style, with warmth and so i groundedforsafety reasons. I certainly have never thatthey knew our cabin crews been grounded because somebody else had an were happy to have them > flMr* accident. And. I certainly have never had an entire fleet aboard. They aren’t just “fares” TSy put down after it had been providing spectacular air They are our guests. And we . transportation for seven years to a passenger never forget that. Oil complement just slightly smallerthan the entire So, please stop transferring the V ■population of Australia and four times that of New reservations. The Proud Birds Zealand. of Continental are back in the ' ■ I am not going to throw rotten apples at the American sky. And, boy, does it feel o . FAA. Maybe the way the incidents were reported to good. r Mhem, caused them to do what they did. Frankly, I don't chaiS ot F the Board ■<toMwho to blame. I'd certainly like to take itout on continental Airlines * t !