STEPPING-STONES TO SUCCESS.
Following are some of the secrets of business success of a leading French industrialist: — "If you- compare the difference in the work of a well-paid and badly-paid employee you will quickly realise that the well-paid man is always underpaid. "You know that your business is going well when each of your employees confides to his pals that it is really he who runs it. "Men judge a Arm by its past history; they remember an invoice mistake made 20 years ago. "Try to get it into the heads of your employees that v'hen a customer complains, ninety-nine times out of a hundred he is right. If you succeed, ninety-nine times out of a hundred there will be no more complaints. "It is not difficult to do the necessary in business, but it is doing the superfluous that makes money. Treat men like machines and you will get the necessary. Treat them like human beings and you will get the superfluous."
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Bibliographic details
Auckland Star, Volume LXVI, Issue 140, 15 June 1935, Page 9 (Supplement)
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163STEPPING-STONES TO SUCCESS. Auckland Star, Volume LXVI, Issue 140, 15 June 1935, Page 9 (Supplement)
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