Inquiry into faulty phones
By
SUSAN COOK
Telecom is investigating a Telepermit-approved telephone after complaints by some owners that their models don’t dial properly. The Everyday Phone 1010, one of a series supplied by Alcatel STC, was thought to suffer from intermittent wiring faults in the handset or cord, said a Telecom spokeswoman, Ms Ariane Burgess.
She said the fault, which prevented a call from connecting with the exchange, was not in the telephone’s dialling mechanism.
A Christchurch man, who experienced such difficulties for nine months until his 1010 model telephone was replaced, said that about 50 per cent of his calls did not go through.
He said a Telecom engineer had told him the fault was caused by the dialling tone being to short and not giving the exchange enough time to “read” the call. If the re-dial button was pushed the call would immediately be put through, he said.
The Everyday Phone 1010 complied in all respects with the Telepermit dialling specifications, said Ms Burgess. The 1010 model, which includes features such as a re-dial button, but unlike the more sophisticated 1200 model has no abbreviated dialling system, is in widespread use throughout New Zealand. Of the 160,000 model 1010 telephones in New Zealand, 59,000 are in the South Island.
Permanent link to this item
https://paperspast.natlib.govt.nz/newspapers/CHP19891202.2.69
Bibliographic details
Press, 2 December 1989, Page 11
Word Count
212Inquiry into faulty phones Press, 2 December 1989, Page 11
Using This Item
Stuff Ltd is the copyright owner for the Press. You can reproduce in-copyright material from this newspaper for non-commercial use under a Creative Commons BY-NC-SA 3.0 New Zealand licence. This newspaper is not available for commercial use without the consent of Stuff Ltd. For advice on reproduction of out-of-copyright material from this newspaper, please refer to the Copyright guide.
Copyright in all Footrot Flats cartoons is owned by Diogenes Designs Ltd. The National Library has been granted permission to digitise these cartoons and make them available online as part of this digitised version of the Press. You can search, browse, and print Footrot Flats cartoons for research and personal study only. Permission must be obtained from Diogenes Designs Ltd for any other use.
Acknowledgements
This newspaper was digitised in partnership with Christchurch City Libraries.