Transport office service

Press, Volume CXV, Issue 33775, 22 February 1975, Page 14

Transport office service

Sir, — The new rotund I Transport Board office in • the Square could surely provide a more efficient and polite service. At 8.30 a.tn. I asked for my pink fare concession ticket to be renewed. The woman at the window informed me that the office; was open between the hours | of 9 a.m. and 4 p.m. When I spoke of the inconvenience’ of this later hour because I was on my way to work, she informed me that I should be working, and if so, was I doing full time? If this person is to give service to the bus travellers she should know that the transport office behind the Cathedral issues these tickets at 8.30 a.m. and that a retired person who is fortunate to continue with some other form of work be it a paid job or voluntary is not barred from travelling at concession rates on the 'buses. — Yours etc., BETTER SERVICE PLEASE. February lu, 1975.

[Mr M. G. Taylor, general manager of the Transport Board, replies: “Although the ticket kiosk in Cathedral Square is open between 8 a.m. and 5.45 p.m. Monday to Thursday, and between 8 a.m. and 9 p.m. on Fridays, pensioners’ concession cards are only renewed between 9 a.m. and 4 p.m. This is to ensure that the quickest possible service is given to workers requiring ordinaryconcession tickets during the peak travel hours, when their available time is frequently very limited.”]