RECORDS OPERATOR

Ashburton Guardian, Volume 68, Issue 137, 22 March 1948, Page 4

RECORDS OPERATOR

ASHBURTON TELEPHONE EXCHANGE A recent innovation at the telephone exchange in the Ashburton Post Office is the provision of a records clerk to handle requests Tor toll calls. Before the records clerk was installed, persons requesting toll numbers Avere switched straight to the operators at the tolls board, Avho had to note the number, etc., requested, and handle in-coming and out-going toll calls at the same time. The caller is iioav switched to the records clerk who notes the request, and then hands it to the tolls operator. This method will prevent delay when the operators are busy, and also when the subscriber does not knoAV the number, Avanted. At present the record's clerk is only operating at the busy periods, but it is hoped to have the position filled all the time, in the near future. Mr S. G. Heffernan (Postmaster) stated that the records clerk would cut doAvn delays in getting toll calls, and make the work for the toll operators less difficult.