Training in dealing with tourists
PA Wellington The Tourist and Publicity Department is stepping up training to deal with Japanese tourists. Seminars in Auckland and Christchurch last month with the Japan Travel Bureau Foundation’s senior manager and psychologist, Nobuaki Kuniya, were highly successful and well attended, said the department’s senior travel officer, Mr John Sumner. Mr Kuniya has said that he could return for future seminars. The need for seminars had grown along with the rapid increase in Japanese tourists coming to New Zealand, Mr Sumner said. They are now the thirdlargest group of arrivals with 47,000 visitors in the year to March, a 36 per cent increase on the previous year.
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Press, 7 August 1985, Page 26
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112Training in dealing with tourists Press, 7 August 1985, Page 26
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