Smile drive
Peking’s 40,000 hotel and shop workers have launched a drive to be more polite to their' customers in response to mounting press criticism and complaints from foreign tourists, the New China News Agency reported. Rallies were held this week to start ‘campaigns to emulate model workers and stores which provided the best service. Foreign tourists had made several complaints about poor’ service in Peking,, where waiters can be slow and indifferent and at time downright surly, it said.— '
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Press, 22 July 1980, Page 22
Word Count
80Smile drive Press, 22 July 1980, Page 22
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