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Hotel Staffing

Sir, —“Newly awakened” interest in hotel standards for overseas tourists never fails to amaze. With any foresight at all, training facilities could have been established years ago to provide a continuous supply of qualified New Zealand personnel. Here would be the dividend for the future of the Indus-

try. Instead, we insist on bringing trained staff from overseas at tremendous cost and no long-term gain. The Tourist Minister, Mr Thomson, speaks of “shoddy service” and says employees should be "ambassadors to the overseas tourist" Get to the heart of the problem: give people in this country the necessary training in this field. Until money for farepaid overseas staff on a working holiday with no intentions to stay is used to establish hotel schools, we have no hope of meeting the expectations of the tourist who, in our complacency we fail to understand.—Yours, etc, HEAD HUNTER. September 12, 1968.

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Permanent link to this item

https://paperspast.natlib.govt.nz/newspapers/CHP19680914.2.92.3

Bibliographic details

Press, Volume CVIII, Issue 31784, 14 September 1968, Page 12

Word Count
150

Hotel Staffing Press, Volume CVIII, Issue 31784, 14 September 1968, Page 12

Hotel Staffing Press, Volume CVIII, Issue 31784, 14 September 1968, Page 12