RAILWAYS AND THE PEOPLE

Otago Daily Times, Issue 18687, 17 October 1922, Page 4

RAILWAYS AND THE PEOPLE

HARMONY AND CO-OPERATION. DEPARTMENTS NEW SCHEME. (Pee United Press Associate n.) CHRISTCHURCH, October 16. Messrs G. A. Grant and J. Mason, who have boon appointed commercial representatives of the Railway Department for the South and North. Islands respectively, attended a meeting of the Canterbury District Railway Committee to-day. Mr Grant said that it was' the intention of the General Manager that the commercial representatives should get into close touch with the people using the railways and make sympathetic investigations into complaints. 'The representatives were in direct touch with the General Manager, who would deal sympathetically with all matters brought under his notice. It should not bo forgotten that the railways were a national service, and any little* thing brought up here which might bo alright for Canterbury might not prove to be for the benefit of the system as a whole. Their object was to get into touch with tho community and bring about more sympathetic dealings between the department and its clients. If they succeeded in doing Ihat the. appointment of commercial representatives would Ire justified. Mr Mason said that the General Manager had the keenest desire to do his best for (he community, and if it were found that at any time he did not accede to a request they should give him credit for honesty and sympathetically considering it, for he would turn it down only because that was the only course open to him. If they were going to get on their feet again the attitude of all to each other must be one of sympathy and helpfulness.