QUALITY MANAGEMENT WORKSHOP FOR SENIOR MANAGERS WITH EMPHASIS ON CUSTOMER SERVICE TUESDAY 11 OCTOBER IN CHRISTCHURCH 3 1 /2 hour workshop free for members of ; Canterbury Promotion Council FEATURING ANDREW THOMSON FORMER GENERAL MANAGER, THE REGENT AUCKLAND DAVID PENNY LEADING QUALITY PRACTITIONER AND EDUCATOR PLUS: THE NEW BUSINESS VIDEO ' “QUALITY MANAGEMENT IN NEW ZEALAND - SURVIVAL AND SUCCESS" “THE CUSTOMER IS THE MOST IMPORTANT INGREDIENT IN OUR PRODUCT”- Andrew Thomson Meeting customers’ expectations is not only good business, it’s more profitable; and the basis of Andrew Thomson’s approach to business management. As manager of the Regent of Auckland, he has proved how the principles of Quality Management enhance both reputation and revenue. Organised by: The Canterbury Promotion Council in association with the Department of Trade and Industry. CANTERBURY Tore 9' ster and to obtain information about (PunM/ynnM membership of the Canterbury Promotion Council, mao/i /t//V please telephone Mrs Allison Maciaszek, . COUNCIL Canterbury Promotion Council, Ph. 799-629.
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Press, 14 September 1988, Page 44
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155Page 44 Advertisements Column 2 Press, 14 September 1988, Page 44
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