No more tripping over

Press, 27 January 1988, Page 24

No more tripping over

Rapid growth, both in clients and staff numbers, has meant a change of premises for Harcourts Real Estate’s city office. Harcourts City moved into Deloitte House, a new building -in Oxford Terrace, in early December. According to the branch manager, Mr Bill Lloyd, their old premises in the library chambers were adequate, but “short on space.”

“People were tripping over computers, photocopiers and all kinds of equipment and it was impossible to get any privacy. We needed to provide an environment for

our clients which would enable them to have the comfort and the privacy they deserve.

“To provide the services of residential and commercial sales, rural sales, property and plant and machinery valuation, consultancy, and management and auction services, we just had to have larger premises.” Moving into the ground floor of Deloitte House has allowed Harcourts Real Estate and Harcourts Valuation, run as separate concerns, to operate under the same roof. It also makes their offices accessible from

both Oxford and Tuam Streets — and gives them the room needed for their technology.

Harcourts’ success can be largely attributed to the care they take of their staff and the importance they see in morale. Harcourts look after their people, and their people look after their clients.

Perhaps the most important reason for the move to Deloitte House was to give their sales

team an environment which they would enjoy coming to work in every morning — and into which they would be proud to bring their clients. “Without our clients we have nothing. Harcourts are totally comitted to fulfilling the clients’ needs, and to realising the full potential of our staff, so that they can give their clients the best service they know how,” said Mr Lloyd.