Auto Gossip
by
A.J.P.
Manners Pay I wonder how many garage attendants and mechanics realise the importance to the business of being attentive to customers and avoiding rudeness. A motorist who is rudely treated or ignored is very likely to take his business elsewhere, and rightly so. In just the same way, a motorist will tend to patronise a garage where the service is cheerful, and, for instance, where his windscreen is cleaned without his having to ask. Examples There are plenty of examples of bad manners losing customers. I recall the experience of a friend of mine, who went into a large garage intending to open an account for the regular servicing and
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Bibliographic details
Press, Volume CVI, Issue 31344, 14 April 1967, Page 11
Word Count
114Auto Gossip Press, Volume CVI, Issue 31344, 14 April 1967, Page 11
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Acknowledgements
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